Tanya Kemp Consulting (“Company,” “we,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.

Our privacy commitment is based on the ten principles contained in the Personal Information Protection and Electronic Documents Act (Canada) (“PIPEDA”).

Personal Health Information:

As a regulated health care practitioner, I also collect “personal health information” which is governed by provincial health privacy legislation, including the Freedom of Information and Protection of Privacy Act (FIPPA) and the Personal Information Protection Act (PIPA). This personal health information is subject to additional safeguards and procedures. If you will be receiving virtual care, you will be asked to review and sign a separate Consent to Virtual Care document outlining the specific risks and conditions related to the collection and use of your personal health information.

Scope of this Privacy Policy:

This Privacy Policy governs your access to and use of www.tanyakemp.com (the “Website”), including any content, functionality, and services offered on or through the Website. This policy applies to Personal Information collected on the Website and in email, text, forms, or other electronic messages between you and the Website.

Please read this Privacy Policy carefully before using the Website. By using the Website, you accept and agree to be bound by this Privacy Policy. If you do not agree to this Privacy Policy, you must not access or use the Website.

Personal Information:

Personal Information, as defined under PIPEDA, is any information about an identifiable individual, excluding the name, title, business address, or telephone number of an employee of an organization.

Why We Collect Personal Information:

I collect Personal Information to provide educational and coaching services, distribute publications, and offer educational opportunities concerning mental health and neurodiversity. This information is used to support your participation in selected activities, track preferences, and keep you informed about products and services you’ve chosen to receive.

How We Collect Personal Information:

Information is collected lawfully and fairly, and only when reasonably necessary for identified purposes and with your consent. This includes information provided through Website forms, contact forms, surveys, search queries, comments, feedback, and product/service orders. The information provided is used to deliver services, improve performance, and provide offers and information.

Information Collected Through Automatic Tracking Technology:

I may use automatic data collection technologies (including Google Analytics) to collect information about your equipment, browsing actions, and patterns. This generally includes location, traffic patterns, and communications between your computer and my Website. Data collected may include computer type, internet connection, IP address, operating system, and browser type. This data is used for statistical purposes and does not include personal information unless voluntarily provided.

Use of Cookies and Pixels:

My Website utilizes cookies and server logs to collect information about Website usage. This may include date and time of visits, pages viewed, time spent, referring websites, and IP address. I reserve the right to use technological equivalents of cookies, including social media pixels, to tailor advertising messages (in compliance with social media site policies).

Third-Party Use of Cookies:

Some Website content, including advertisements, is served by third parties. These third parties may use cookies to collect information about your Website use. This information may be associated with your personal information, or they may collect information about your online activities across different websites. They may use this information for interest-based advertising or targeted content.

Email Information:

If you correspond with me via email, I may retain the content of your messages, your email address, and my responses. The same protections apply to these electronic communications as to information received online, by mail, or by phone. This also applies to website registration, form submissions, and purchases.

Email Policies:

I am committed to protecting your email address. I do not sell, rent, or lease my subscription lists to third parties and will only disclose your email address as required by law. All emails comply with Canadian Anti-Spam Legislation (CASL), including clear sender identification and unsubscribe instructions.

Collection from Third Parties:

I may obtain information from government agencies, other health professionals, or other third parties who have the right to disclose such information.

How We Use Your Information:

I use personal information to present the Website, provide information and offers, manage subscriptions and products, fulfill contracts, administer business activities, provide customer service, and offer services to customers and prospects. I may also use your information (with your consent) to provide offers for third-party products and services (in exchange for a commission) and to display tailored advertisements.

Disclosure of Information:

As a general rule, I do not sell, rent, lease, or transfer collected information. I may disclose your personal information to subsidiaries, affiliates, and service providers to deliver services, to enforce terms of service or agreements, or to a successor in the event of a business sale or transfer. I may also disclose information when legally required, to protect legal rights, or as compelled by a court or governmental entity.

Security Measures:

Appropriate security measures are used to protect against loss, theft, unauthorized access, disclosure, use, or modification of personal information. These measures may include physical, organizational, and electronic safeguards.

Updating Information and Correcting Errors:

Accurate and up-to-date information is essential. Please inform me of any changes, inaccuracies, or incomplete information so necessary corrections can be made.

Access to Personal Information:

I will respond promptly to requests for access to your personal information and will advise you of any costs beforehand. Frivolous, vexatious, or repetitious requests will not be responded to. In certain circumstances, access to some or all information may not be possible.

Visitor GDPR Rights (EU/UK):

If you are visiting from the European Union (EU) or the UK, you have certain rights under the General Data Protection Regulation (GDPR) and corresponding UK legislation, including the right to access, rectify, erase, restrict processing, object to processing, and data portability. You also have the right to withdraw consent at any time. You have the right to lodge a complaint with a supervisory authority. I only collect information reasonably required to contract with you.

For more information about GDPR, please see the European Commission website: https://ec.europa.eu/commission/priorities/justice-and-fundamental-rights/data-protection/2018-reform-eu-data-protection-rules_en

Data Retention:

I will retain your information until you request deletion, I decide to cease using my data providers, or I determine that retention costs outweigh the value of retaining the data.

California Consumer Privacy Act (CCPA) Rights (US):

If you are a California resident, you have the right to request to know what personal information I have collected about you, the right to delete your personal information, the right to opt-out of the sale of your personal information, and the right to non-discrimination for exercising your CCPA rights. To exercise these rights, please contact me at [Your Email Address]. Note that I do not currently sell your personal information as defined by the CCPA.

Privacy Policy Changes:

This Privacy Policy may change without notice. Please check the Website for the most up-to-date version.

Questions:

For questions or concerns, please contact:

Tanya Kemp

[tanya@tanyakemp.com]

02/02/2025